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 All I see is the file structure when I go to my URL. How do I get my site to automatically go to my first page?All files and folders should go under the public_html directory. Please be sure to create an... Views: 178 |
| Can I access my account without the www in front? Yes. Your domain is setup to work both with http://mydomain.com and http://www.mydomain.com. The... Views: 169 |
| How do I change my nameservers? Log in to your registrar and change the nameservers to the nameservers assigned to you in the... Views: 159 |
| How do I move my forum and database here? You can create a backup of it at your old host or, if your old host has phpMyAdmin installed, you... Views: 131 |
| I don't like my username. How do I change it? Please open a support ticket and we would be happy to change your username for you. Views: 147 |
| I have a script that is generating errors. Can you help? We are here to assist our customers if there is a situation that is believed to be caused by our... Views: 141 |
| I was told to transfer my DNS nameserver settings to you. Does this mean that I am transferring ownership of my domain to you? No. You retain ownership. You are only telling the rest of the worldwhere to find your domain on... Views: 133 |
| I've uploaded my site but I can't see it yet. What's wrong? It could be a few things: Is your domain completely propagated? It may take up to 72 hours for... Views: 155 |
| What is the difference between a subdomain, parked domain and add on domain? A subdomain name points to a subfolder of the primary domain. For instance, cats.pets.com would... Views: 141 |
| What should my FTP settings be for an addon domain? Once you have set up your addon domain and created an FTP user through your account's cPanel,... Views: 156 |
| Where do I upload my files? All files and folders should go to the public_html directory. Please be sure to create an index... Views: 170 |
| Why do I get a red (x) where my images are supposed to be? Your path to the image is incorrect. You may have put it in a different folder, or named it using... Views: 144 |
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