We are here to assist our customers if there is a situation that is believed to be caused by our servers or plans.
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How do I move my forum and database here?
You can create a backup of it at your old host or, if your old host has phpMyAdmin installed, you...
I've uploaded my site but I can't see it yet. What's wrong?
It could be a few things: Is your domain completely propagated? It may take up to 72 hours for...
Where do I upload my files?
All files and folders should go to the public_html directory. Please be sure to create an index...
What is the difference between a subdomain, parked domain and add on domain?
A subdomain name points to a subfolder of the primary domain. For instance, cats.pets.com would...
I was told to transfer my DNS nameserver settings to you. Does this mean that I am transferring ownership of my domain to you?
No. You retain ownership. You are only telling the rest of the worldwhere to find your domain on...