You can get:
- WS_FTP at http://www.wsftp.com
- CuteFTP at http://www.cuteftp.com/downloads/cuteftp.asp
- SmartFTP at http://www.smartftp.com
- Filezilla at http://sourceforge.net/projects/filezilla
Hostname: yourdomain.com
Username: cpanel username
Password: cpanel password
Passive FTP: ON
If you use Internet Explorer to FTP, enter ftp://username:password@yourdomain.com (change username and password to cpanel username and password, yourdomain.com to your domain)
We recommend using a regular FTP program for FTP accounts you have created yourself because Internet Explorer has a hard time dealing with the username with an @ symbol in it. You can use ftp://yourdomain.com@yourdomain.com for these but it may not show all folders after logging in.